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Delivery Of Your Prep-deck PRO order.
Delivery time takes up to 10 working days from the date your payment is received, most orders will be delivered earlier than this.
We use tracking services and make every effort to deliver within this time frame.
If you parcel has not arrived within 10 working days please advise by email on contact us.
More remote areas and overseas locations will understand longer delivery periods at times.
If no-one is available to take delivery of your Products, our carriers (Australia Post,Fastway) will leave a card so you can pick-up your Product from your local Post Office or ring Fastway. It is IMPORTANT to note if you do not respond to Fastway within 7 days the order will be returned to OZCOOK and further delivery fees will be added.
If unforeseeable circumstances beyond our control affect your delivery, with your contact, we will keep you updated, so leave your phone contact if you are not on the email regularly
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